GOT QUESTIONS?

Frequently Asked Questions

What types of parking solutions does SECOM provide?

SECOM provides integrated Parking Access and Revenue Control Systems for entry, exit, payment, valet, credential access, parking guidance, barrier gate, validation, reservation, and ticketless parking operations. Products and technologies can be combined into a customized solution for each facility.

Yes. SECOM supports traditional ticketed parking as well as ticketless operations using license plate recognition, mobile credentials, QR codes, reservations, phone number credentials, account-based parking, and Credit Card In/Credit Card Out technology.

NetAdmin is SECOM’s centralized parking management platform. It gives operators visibility into transactions, revenue, equipment activity, credentials, validations, system alerts, reconciliation, and reporting across one or multiple parking facilities.

Core parking operations are managed through local controller intelligence and do not depend on continuous cloud connectivity. This on-premise architecture helps maintain entry, exit, payment, credential, and transaction processing during external network or service interruptions.

Yes. SECOM can modernize existing parking operations through controller upgrades, new payment technologies, ticketless parking conversion, credential upgrades, legacy equipment integration, and phased modernization strategies. Complete facility replacement may not be necessary.

Depending on the selected configuration, SECOM systems can support cash, credit cards, EMV chip payments, NFC contactless payments, mobile payments, and cashless parking. Payment options can be integrated across pay-on-foot, pay-on-exit, and mobile workflows.

SECOM supports AVI and RFID tags, proximity cards, QR credentials, mobile credentials, PIN or keypad access, phone number credentials, credit cards, reservations, and license plate recognition. Access permissions can be configured by user, location, time period, or parking zone.

SECOM systems can be configured for airports, hospitals, universities, municipalities, hotels, entertainment venues, mixed-use developments, transportation facilities, commercial parking operations, surface lots, and other access-controlled parking environments.

For new projects, expansions, or upgrades, you can contact the SECOM sales team or request a consultation. Existing customers can contact technical support for system assistance, replacement parts, or service coordination. SECOM also works through regional representatives, distributors, installers, and service partners throughout the United States.